The Sony WH-XB910N headphones offer exceptional performance and reliability, but charging issues can occasionally arise.
In this guide, we’ll walk you through the essential steps to charge your headphones properly and address common charging problems.
From using the included USB-C cable to identifying issues with the power source or cable, we’ll cover practical solutions to get your headphones back in action.
Additionally, we’ll highlight helpful tips like firmware updates, battery care, and warranty options to ensure seamless charging and long-lasting performance.
How To Charge Sony WH-XB910N
When you’re using your Sony WH-XB910N headphones for the first time, it’s a good idea to charge them first.
Different headphones have their own ways of charging, so let me explain how to charge your Sony WH-XB910N headphones in a simple way. By following these steps, you’ll be ready to use them easily.
The Sony WH-XB910N headphones come with a USB-C type cable included in the box.
Just plug one end of the cable into the charging port on the right earcup and the other end into a USB power adapter or your computer’s USB port.
Once connected, turn on the power switch, and you’ll see the LED light turn on, indicating that the headphones are charging.
To keep the battery healthy, make sure to disconnect the headphones after they’re fully charged.
Battery Life & Charging Time of Sony WH-XB910N
The Sony WH-XB910N headphones are perfect for long listening sessions or traveling.
With a full charge, they give you up to 30 hours of battery life, so you can enjoy your favorite music all day. Charging them takes just 3.5 hours, which is super convenient.
And if you’re in a hurry, the quick charge feature gives you 4.5 hours of playback with just 10 minutes of charging. This makes them reliable and easy to use, especially when you’re on the go.
How To Fix Sony WH-XB910N Headphones Not Charging Issue
To thoroughly address the “not charging” issue with your Sony WH-XB910N headphones, follow these detailed steps.
Check and Replace the USB-C Cable
The USB-C type cable plays a major role in charging your Sony WH-XB910N headphones since it’s responsible for supplying power.
If you’re experiencing a “not charging” issue, I recommend replacing the USB-C cable to see if that fixes the problem.
By replacing the cable, you can check if the issue is with the cable itself. A faulty cable is often the reason why your headphones might not be charging.
This simple step can save you time and help identify the actual problem.
Use and Recharge:
What I suggest is to let the battery fully discharge first. Use your Sony WH-XB910N headphones until the battery completely runs out and the headphones turn off.
Once the battery reaches zero, connect them to the charger and start recharging.
Many users have reported facing charging issues, but when they let the battery drain completely during use and then charged the headphones again, the problem resolved.
Hopefully, trying this method will help your headphones start charging properly, and you won’t face charging errors anymore.
Check the Power Source
We noticed that charging issues with the Sony WH-XB910N are often not about the headphones themselves but the power source or adapter.
To fix this, you should first test the outlet or adapter with another device to ensure it’s working.
If you’re using a USB port, try switching to a wall adapter or a different outlet instead.
Most of the time, using a reliable power source solves the issue right away.
Replace If Warranty Available
If you’ve followed all the given steps and are still facing charging-related issues, I suggest checking if your Sony WH-XB910N headphones are under warranty.
If they are, you can get them replaced with new ones.
When purchasing new headphones, make sure to save their serial numbers. In case you need a replacement in the future, you can provide the serial numbers for a hassle-free replacement process.
Update Firmware:
Updating your Sony WH-XB910N headphones through the app can help fix charging issues and improve overall performance. Just open the Sony app and check if your headphones need an update.
If an update is available, follow the steps in the app to download and install it. This simple process can make a big difference in resolving problems and enhancing functionality.
Contact Support:
If the Sony WH-XB910N left or right earbuds charging related problem persists, contact Sony customer support.
Provide details about the issue and steps you’ve taken. They may offer further guidance or suggest additional troubleshooting.
Frequently Asked Questions
Why are my Sony WH-XB910N headphones not charging?
Your Sony WH-XB910N headphones might not charge due to a faulty cable, damaged charging port, or incompatible power source.
Dirt or debris in the port can also block proper connections. Sometimes, a software glitch or battery issue might require resetting the headphones or seeking professional support.
What to do if Sony WH-XB910N headphones are not charging?
If your Sony WH-XB910N headphones aren’t charging, first check the charging cable and port for damage or debris.
Ensure the power source works, and try a different adapter or cable. If the issue persists, reset the headphones or contact Sony support for assistance.
Conclusion
In conclusion, charging your Sony WH-XB910N headphones correctly and addressing any charging issues can significantly enhance their performance and reliability.
By following the outlined steps checking the cable, power source, and firmware you can quickly identify and resolve common problems. Draining the battery fully and recharging or seeking support if needed are also effective solutions.
With proper care and timely updates, your headphones will continue to deliver excellent sound quality and long-lasting battery life, ensuring an uninterrupted listening experience.
